The inbox stops being a backlog
Connect your business's real mailboxes (info@, support@, sales@) without changing provider. The assistant replies inside the customer's thread, with the right signature, automatically or by preparing a draft you approve.
The starting point
Email isn't dead, it's just late
Everything lands on info@, and the requests that matter end up at the bottom.
Every business has a shared mailbox and almost none has someone dedicated to reading it. Requests pile up, answers repeat themselves, and the sender never knows whether anyone read them.
- Emails waiting days for a reply
- The same requests rewritten from scratch every time
- A mailbox shared by several people and nobody knows who replied
- Sensitive messages that cannot go out without a check
What it does
What the assistant actually does
No change of provider
It works with Gmail, Outlook, Aruba and any other: you set up automatic forwarding to the dedicated address we show you, and verification happens on the first email.
Draft mode for sensitive mailboxes
On a legal or administrative mailbox the assistant prepares the reply and an operator approves it before sending. Nothing goes out without your go-ahead.
Each mailbox with its own identity
A different assistant, signature and rules for info@, support@ and sales@, so each one answers the way it should.
Replies inside the thread
The answer arrives in the conversation the customer already opened, not in a ticket with a number nobody opens.
The same actions as the other channels
It books appointments, captures contacts and forwards to a real person exactly as it does in chat.
Mailboxes included in the plan
One on Starter, three on Pro, ten on Max: enough to separate information, support and sales.
How it works
Three steps, then it works
Add the mailbox
Enter the address and set up automatic forwarding to the dedicated address we give you. Verification is automatic on the first email received.
Choose how it replies
Automatic reply or draft for approval, with the signature and the assistant you want for that mailbox.
Watch the first replies
Emails land in the shared inbox together with chats and calls: read, correct, and raise the automation when you trust it.
Connections
What it connects to
Your email provider
Gmail, Outlook, Aruba or any other: mailboxes stay where they are and nobody changes address.
Signature and identity per mailbox
Your logo, colours and signature, set once and used in every reply.
Shared inbox
Email threads sit next to chats and calls, with the same handover to an operator.
Calendar and contacts
An appointment taken by email lands in the same calendar, and the contact in the same book.
Frequently asked questions
Do I have to move my email to PappaChat?
No. Your mailboxes stay where they are: you set up automatic forwarding to the dedicated address we show you, and verification is automatic on the first email that arrives.
Can I check replies before they go out?
Yes. Each mailbox has its own mode: automatic, or draft, where the assistant prepares the reply and an operator approves it before sending.
How many mailboxes can I connect?
One on the Starter plan, three on Pro and ten on Max. Each mailbox can have its own assistant, signature and rules.
Will the customer notice an assistant is replying?
The reply arrives in the thread they opened, from your address and with your signature. If the request goes off track the assistant doesn't improvise: it passes the thread to someone on the team.
Empty the inbox without emptying your day
Try 14 days free, or book a demo: we connect the first mailbox together and pick the right mode.