The communication engine for growing businesses
PappaChat learns your business, your workflow and your rules. It handles questions, bookings and requests, and hands the conversation to you whenever you want it to.
A card is required, but nothing is charged before day 14. Cancel any time. Data processed in the European Union.
Every channel, one inbox
Chosen by businesses like yours
Official partners and providers
Official Meta Tech Provider
A direct line to WhatsApp and Instagram, with no middleman
Global voice network
International coverage for the assistant's calls
Live demo
Pick your sector and watch how it replies to customers.
How it works
No technician, and no change to how you work. Connect the channels you already use, let the assistant learn your business, and it starts answering.
Platform
Chat, email and phone in a single inbox, on your rules and your data.
WhatsApp, Instagram, Telegram, your website chat, email, and a phone number that answers out loud. The customer picks where to write or call, you read and reply from one place.
A voice assistant takes calls when you are busy or closed: it answers questions, books the appointment and sends you the call summary.
Collects the request and creates the booking, or notifies your staff. It syncs with Google, Outlook and Apple Calendar, and you confirm from the panel.
It learns from your website, your documents and your rules. It answers only with your real information: if it does not know something, it passes it to you instead of inventing it.
Step into the conversation with one tap and reply yourself, then hand it back. Even if you reply from your own phone, the panel notices.
A clear monthly price with explicit limits and no end-of-month surprises. Meta channel fees are already included.
Sectors
Every assistant is shaped around the real needs of your business.
Illustrative images generated with artificial intelligence. They do not depict real offices, teams or customers. How we disclose this
Reviews on Trustpilot
Public, verifiable, written by our customers.
Prima di utilizzare PappaChat, gestire tutte le richieste degli ospiti, soprattutto durante i periodi di alta stagione, era spesso impegnativo. Tra informazioni sulle camere, prenotazioni, richieste prima dell'arrivo e assistenza durante il soggiorno, i messaggi erano continui.
Ora i nostri ospiti ricevono risposte rapide in qualsiasi momento e il nostro staff può concentrarsi maggiormente sull'accoglienza e sul servizio. Per noi è stato un grande miglioramento nella gestione quotidiana dell'hotel. Siamo molto soddisfatti, grazie!
siamo Sempre disponibili!
PappaChat ci ha semplificato davvero la vita. Tra prenotazioni, richieste dei clienti e ordini da asporto, nei momenti più intensi era facile perdere qualche occasione. Ora abbiamo un assistente sempre disponibile che ci aiuta a gestire le comunicazioni e a offrire un servizio migliore ai nostri clienti. Siamo molto soddisfatti.
ora siamo sempre disponibili grazie sto prodotto meraviglioso.
TOP!
Eddie TevdRestaurant · ITReview published on TrustpilotNel settore logistico ogni minuto conta. Al porto di Trieste gestiamo quotidianamente camion, pratiche doganali, documenti e richieste urgenti dei clienti. Prima era difficile mantenere tutti aggiornati in tempo reale, soprattutto nei momenti più intensi. Con PappaChat abbiamo automatizzato molte comunicazioni, migliorato il monitoraggio delle richieste e lasciato al nostro team solo le situazioni che richiedono un intervento diretto. Un supporto concreto per lavorare in modo più efficiente. Siamo estremamente soddisfatti. Grazie!
We use Pappachat for our Istanbul-based cleaning company and are very satisfied; we have delegated tasks like appointment scheduling and providing information to it, so now we can simply focus on our work with ease. Thank you..
VSA Koltuk TemizlemeCleaning company · TR · 25 July 2026Review published on TrustpilotWe have been using Pappachat for our agency and are very satisfied with the service. It has helped us manage customer communication more efficiently and respond to enquiries in a more organised and professional way.
The platform is practical, easy to use, and can be adapted to our business needs. One of the aspects we appreciate most is the customer support. Whenever we need assistance, the live support team is easy to reach, responsive, and helpful.
Overall, Pappachat has been a reliable solution for our business, and we would gladly recommend it to other companies looking to improve their customer communication.
Oya KuramAgency · IT · 22 July 2026Review published on TrustpilotPricing
Chat, email, website and voice in one price. No IVA to add, no annual lock-in, and 24/7 technical support from our advanced technical support system.
Launch pricing: Subscriptions activated by October 1st keep the same price for the next 12 months. From October 1st the list price is 99, 249 and 499 euro a month.
Every plan includes
WhatsApp, Instagram, Telegram and website, in one inbox
1. Assistant on chat
The assistant writes to your customers on the messaging channels. The unit here is the conversation: phone calls are not part of these plans, they come with a Voce pack.
Up to 3 conversations a day (100 a month)
List price from October 1st: €99/month
Get started14-day free trial
Change plan or cancel whenever you want, from the panel. At the limit the assistant stops on its own: no surprise charge.
Included in the plan
Phone calls come with a Voce pack.
Up to 33 conversations a day (1,000 a month)
List price from October 1st: €249/month
Get startedChange plan or cancel whenever you want, from the panel. At the limit the assistant stops on its own: no surprise charge.
Included in the plan
Phone calls come with a Voce pack.
Up to 100 conversations a day (3,000 a month)
List price from October 1st: €499/month
Get startedChange plan or cancel whenever you want, from the panel. At the limit the assistant stops on its own: no surprise charge.
Included in the plan
Phone calls come with a Voce pack.
2. Centralino AI (phone)
The phone rings while you are with a customer or your hands are busy, and whoever gets no answer calls somebody else. With Centralino AI your assistant picks up instead, with a natural voice, on a dedicated number or forwarded from your own: it gives information, takes requests and passes the important calls on to you.
The minute is what you pay in, the call is what you count in: here you get both. The estimate is on 4-minute calls, so if yours are shorter, more of them fit. These minutes never touch your plan's chat conversations.
Voce 100
about 25 calls a month · about 1 call a day
€19.99/month
100 call minutes per month · €0.20 per minute
Voce 300
about 75 calls a month · about 2-3 calls a day
€49.99/month
300 call minutes per month · €0.17 per minute
Voce 1000
about 250 calls a month · about 8 calls a day
€99.99/month
1,000 call minutes per month · €0.10 per minute
Attaches to any plan, Starter included.
When the minutes run out calls go back to your own number, at no charge. Change pack or cancel whenever you want.
Only need the AI phone answering? Starter + a Voce pack: the assistant answers your business calls, with no chat channels connected at all.
Want it to keep answering past the pack's minutes? Switch pay per use on from the panel: €0.35 a minute taken from prepaid credit, within the monthly cap you set.
The numbers, in short
Messaging: measured in conversations
Conversations per month
Conversations a day (average over 30 days)
Messaging channels
Operators included
AI assistants
Connected email inboxes
Phone: measured in minutes
Call minutes included in the plan fee
Centralino AI, minute packs
Calls a month with the packs (4-minute calls)
Every feature plan by plan, add-ons, legal notes and pricing FAQs.
Configurator
Answer three questions about your volumes: we tell you which package covers them and what it costs, with no surprises. Pick the range that looks most like you, no exact figure needed.
How many languages do you reply in?
Languages never change the price: they are included in every plan.
What do you need?
Roughly how many conversations do you get per day?
How do you want limits handled?
On by default. When the plan's limit runs out the assistant stops and new requests come to you in the panel: no extra charge, no surprise invoice.
You pick this in the panel and can switch whenever you want, without changing plan.
Your package
Pro = €219/month
It is only an estimate: you can change plan whenever you want, at any time.
Start with this packageSee all the detailsEstimate over 30 days, worked out on the middle of the ranges you picked. Final prices, no VAT due.
Pick a plan and see what the same setup typically costs on other platforms: base fee, IVA and Meta channel fees pile up on top, plus setup and add-ons. With us it's one flat price, everything included.
Choose a plan to compare
OTHER PLATFORMS
Minimal features: everything else is a paid add-on.
PappaChat Pro
€219/moWhat you see is what you pay.
You save€146/mo, and no mandatory setup fee: DIY is free
DIY (do it yourself) means you connect the channels (WhatsApp, Instagram, website) on your own: the panel guides you step by step, free, with no technical skills needed. If you prefer, turnkey setup can be purchased separately (free on some plans). Click for the detailed guide
Illustrative estimate of typical market pricing, not a specific provider. IVA (22%), Meta channel fees and setup are costs commonly added elsewhere and already included in our plans.
Custom
Unlimited conversations and operators, custom integrations and dedicated support, tailored to your business.
WhatsApp and Instagram fees included, no hidden costs. Annual plans discounted.
Final prices, no VAT (Italian flat-rate scheme).
Questions
The answers people ask us for most, with no runaround.
No. Thanks to coexistence mode, the same number works both in the WhatsApp app on your phone and with the AI assistant. You keep using WhatsApp as always.
Start today
A 14-day free trial on the Starter plan: we set it up, nothing is charged before day 14, cancel any time.