Full calendar, free phone
Salons, spas, barbers and wellness centres: the AI assistant books appointments, sends reminders and answers clients on WhatsApp and Instagram, while you work.
Beauty and wellness
The benefits for your business
Appointments without interruptions
It offers free slots and books the appointment while your hands are busy. No missed calls.
Reminders and fewer no-shows
Reminds the client of the appointment, so you cut gaps in the calendar and missed arrivals.
Services, prices and durations
Answers on treatments, price list and timing, and suggests the right service for each request.
Always on social
Clients write from Instagram and WhatsApp and get an answer right away, even after hours.
Live demo
Watch it answer your customers
Real examples one after another: bookings, questions, off-topic requests and customers who want a person. See how it handles them.
What the assistant handles
- Booking by service and staff member
- Automatic reminders and confirmations
- Price list, durations and treatments
- Availability and first free slot
- Reschedules and cancellations
- Handover to you when needed
Guscio di Perla
online
Frequently asked questions
Can I manage several staff and different services?
Yes. The assistant accounts for services, durations and staff, and offers the right slots. You confirm and manage everything from the panel.
Does it send appointment reminders?
Yes, it sends confirmations and reminders to reduce no-shows. Clients can also cancel or reschedule right in the chat.
Does it work with Instagram?
Of course. It answers direct messages on Instagram and WhatsApp with a single assistant.
What does the assistant do when it doesn't know or the question is sensitive?
It answers only with the real information you uploaded. If it can't find the answer or the request is outside its scope, it doesn't make something up: it tells the customer it will check with the team and hands the conversation to a person. It never promises prices, hours or confirmations it can't guarantee, and a reservation stays pending until you confirm it.
How does it handle important requests or customers who want a person?
You can set keywords (like "agent" or "urgent") that immediately pass the conversation to a human. The assistant can also forward the message to a contact you configured (a colleague, the front desk, the kitchen, a courier) over WhatsApp or email, and it notifies you by email with a direct link to the chat. The addresses are always the ones you set: it never picks or invents them.
How does it deal with difficult or rude customers?
It keeps a polite, formal tone and stays on topic, without being dragged off subject. When a person is needed, it hands off to your team. And at any time you can take over the conversation from the panel: the assistant stops on that chat, you reply, and you resume it when you're done.
Is it protected against manipulation, spam or abuse?
Yes, by design. In a chat the assistant only performs a limited set of safe actions, answers only from your data, and won't be talked into inventing prices, discounts or commitments. It doesn't finalise bookings or payments on its own (they stay for you to confirm), it only sends messages to the contacts you set up, and it never reveals the technology or staff names. If a conversation is flooded with messages or pushed outside its scope, it stops replying automatically and hands off to a person. Each business's data is isolated and stored in the EU, GDPR-compliant.
Can I reply in place of the assistant whenever I want?
Yes. From the panel you take over any conversation: the assistant immediately stops replying to that customer (while it stays active with everyone else) and you reply, with text or media. When you're done, you resume it with one tap. It works the same on WhatsApp and Instagram.
Can I update the menu or fix a price without retraining the assistant?
Yes, in a few seconds. In the knowledge library you open the document, tap "Edit", fix only the part that changed and save: the base re-indexes on its own and the assistant uses the updated version right away, with no retraining and without using a training credit. Included corrections are 5 per month on Starter, 15 per month on Pro and 30 per month on Max; if you need more, an extra pack of 25 corrections costs €2.99 and never expires. Adding brand-new documents is a separate operation.
Fill your calendar without leaving the client
Try 14 days free: we set the assistant up on your services, hours and staff.