Forty "Is it still available?" on the same listing: the assistant answers
Every published listing sets the chat on fire: the same question at all hours, from contacts who vanish after two messages. The AI assistant replies instantly on WhatsApp and Instagram, collects budget, needs and contact details and books viewings with your agents. Only people ready to visit reach the calendar.
Real estate
The benefits for your business
First the lead, then the visit
It asks every contact about budget, timing and needs and hands you a complete request with contact details. Idle curiosity never reaches the calendar.
"Is it still available?" is already answered
House hunters write to several agencies at once, in the evening and at weekends. The assistant answers the first message, while the interest is still warm.
Every listing presented well
Size, floor, energy class, service charges and availability: it answers with the real data of the listing you uploaded, never made up.
Viewings on the right calendar
It offers your agents' slots and collects the appointment; the agent confirms from the panel and arrives at the viewing already briefed on the client.
Live demo
Watch it answer your customers
Real examples one after another: bookings, questions, off-topic requests and customers who want a person. See how it handles them.
What the assistant handles
- Questions on listings: price, size, floor, energy class, charges
- Lead qualification: budget, needs and timing
- Viewing requests and appointments with agents
- Tailored searches: collects the criteria and passes them to the agency
- Valuation requests from owners looking to sell or let
- Handover to the agent for negotiation and offers
Immobiliare Cortile Undici
online
Frequently asked questions
How does the assistant qualify contacts?
It asks the questions you would ask: budget, needs, timing and contact details. In the panel you find the request already complete, so the agent calls back only people who genuinely intend to move.
Does it answer with each listing's real data?
Yes. You upload the listings once and it answers on price, size, floor, energy class and charges. If a detail is missing, it says so and hands off to the agent instead of inventing.
What happens when a property is sold or let?
You update the record from the panel in seconds and the assistant stops offering it immediately. Nothing to retrain, no clients sent to a closed listing.
Does it handle the negotiation too?
No, by choice. Offers, negotiations and valuations stay with your agents: the assistant prepares the ground with information, qualification and appointments, then steps aside.
What does the assistant do when it doesn't know or the question is sensitive?
It answers only with the real information you uploaded. If it can't find the answer or the request is outside its scope, it doesn't make something up: it tells the customer it will check with the team and hands the conversation to a person. It never promises prices, hours or confirmations it can't guarantee, and a reservation stays pending until you confirm it.
How does it handle important requests or customers who want a person?
You can set keywords (like "agent" or "urgent") that immediately pass the conversation to a human. The assistant can also forward the message to a contact you configured (a colleague, the front desk, the kitchen, a courier) over WhatsApp or email, and it notifies you by email with a direct link to the chat. The addresses are always the ones you set: it never picks or invents them.
How does it deal with difficult or rude customers?
It keeps a polite, formal tone and stays on topic, without being dragged off subject. When a person is needed, it hands off to your team. And at any time you can take over the conversation from the panel: the assistant stops on that chat, you reply, and you resume it when you're done.
Is it protected against manipulation, spam or abuse?
Yes, by design. In a chat the assistant only performs a limited set of safe actions, answers only from your data, and won't be talked into inventing prices, discounts or commitments. It doesn't finalise bookings or payments on its own (they stay for you to confirm), it only sends messages to the contacts you set up, and it never reveals the technology or staff names. If a conversation is flooded with messages or pushed outside its scope, it stops replying automatically and hands off to a person. Each business's data is isolated and stored in the EU, GDPR-compliant.
Can I reply in place of the assistant whenever I want?
Yes. From the panel you take over any conversation: the assistant immediately stops replying to that customer (while it stays active with everyone else) and you reply, with text or media. When you're done, you resume it with one tap. It works the same on WhatsApp and Instagram.
Can I update the menu or fix a price without retraining the assistant?
Yes, in a few seconds. In the knowledge library you open the document, tap "Edit", fix only the part that changed and save: the base re-indexes on its own and the assistant uses the updated version right away, with no retraining and without using a training credit. Included corrections are 5 per month on Starter, 15 per month on Pro and 30 per month on Max; if you need more, an extra pack of 25 corrections costs €2.99 and never expires. Adding brand-new documents is a separate operation.
Fewer "Is it still available?", more viewings
Try 14 days free: we set the assistant up on your listings and your agents' calendar.